Easy & Hassle-Free Refund and Return Policy
At Sampangi Naturals, your satisfaction is our top priority, and we are committed to delivering an exceptional shopping experience every time. We take great pride in offering you high-quality, chemical-free, and 100% natural products that are grown and sourced with utmost care and respect for the environment. Every item we deliver reflects our promise of freshness, purity, and health. However, we understand that there may be rare occasions when a product may not meet your expectations. If you are not entirely satisfied with your purchase, rest assured, we are here to help and make it right. Our Refund and Return Policy has been designed with your convenience in mind, ensuring that the process is simple, transparent, and customer-friendly. Should you receive a product that is damaged, tampered with, or not as described, we encourage you to contact us immediately with your order details and relevant photos, and our team will resolve the issue quickly and efficiently. We believe in maintaining complete transparency and fairness in our policies to ensure that your experience with Sampangi Naturals remains positive and rewarding. Whether it is a refund, replacement, or exchange, we will work with you to find the best solution. Our aim is to ensure that every customer feels confident and cared for when shopping with us. We appreciate your trust in Sampangi Naturals and value your feedback, which helps us improve continually. Thank you for choosing Sampangi Naturals — where your satisfaction, health, and happiness are at the heart of everything we do.
Returns
Eligibility
- You can request a return within 3 Hours of receiving your order.
Condition
- Items must be unused, unopened, and in the same condition that you received them. The packaging should also be Prefect.
Non-Returnable
- Perishable goods like fresh fruits & Vegetables, Opened Food Items are not eligible for return.
Initiate a Return
- Email us at [support@sampanginaturals.com] or WhatsApp us at [+91-9849354565] with your order ID and reason for return.
- Our team will guide you through the process and arrange a pickup if applicable.
Refund
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund within 3 Hours.
- If approved, your refund will be processed to your original method of payment within 7 business days.
- Refunds are applicable only to the product cost. Shipping charges (if any) are non-refundable.
Damaged or Incorrect Product
- Report damaged, defective, or wrong items within 3 hours of delivery with photos and order details for a replacement or refund.
Contact Us
For any questions, concerns, or assistance related to Return and Refund, please reach out to us:
Phone: +91 98493 54565
Email: Support@sampanginaturals.com
At Sampangi Naturals, your trust and satisfaction are our top priorities. Thank you for choosing us.